Access via Online Services

Accessing Your Medical Record

You can access key parts of your medical record online, including test results and medications, through one of two options; the NHS App or PatientAccess.com . You can use these services to:

  • Order repeat prescriptions
  • View your upcoming appointments/cancel appointments. 
  • View your COVID-19 vaccination status
  • View your medical record including test results, diagnoses and and immunisations. 

Register to use NHS App: NHS App and your NHS account - NHS (www.nhs.uk)

Identity verification takes place within the registration process for the NHS App. You will be able to access your medical record as soon as you have verified your NHS App account.

 

Register to use Patient Services : https://account.patientaccess.com/registration

Once you have registered for PatientAccess.com services, your GP practice will receive a notification via the GP clinical system. We aim to send back confirmation and any linkage key information required within 2 working days of receiving the notification you have signed up for online access.

NOTE: although the instructions advise you to bring a form of ID to the practice, in almost all cases one of our clinicians will be able to vouch for you from the information you provide whilst registering. You do not need to bring in a form of ID unless specifically asked to by a member of the admin team. 

Proxy Access for your Children

You are able to set up proxy access to your children's medical records providing they are under 16 years of age. 

You can access the same services and view the same things as an adult account, including order repeat prescriptions and upcoming appointments.  

At present our form only allows for 2 children, so please complete this form as many times as required for 3 or more children. 

Information about software issue that prevents documents from being visible to patients.

We understand that some of our patients may have encountered difficulties viewing certain documents (e.g. letters from the hospital) due to a software problem. We sincerely apologise for any inconvenience this may have caused.
 
We are pleased to inform you that this issue has been resolved for new documents being added onto the system. It may take up to a month for older documents to become visible.

Your GP team will have been able to access the letters so your care will not have been affected during this time.

 

Posted : 01 Nov 2023