Patient REFERENCE Group

The results of the PRG consultation on the Patient Survey is now available.

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Over 120 patients have now joined our Patient Reference Group, but there is always room for more people to partipate. We sent out a proposed Patient Survey form for review and feedback by the Patient Reference Group on Friday 13 January 2012. This consultation closed on Monday 23 January 2012.

The full survey will then be circulated to patients, and the results collated and reported back to the Patient Reference Group. The final results will be posted on this page in early March 2012.

The Patient Reference Group, or PRG, is a new initiative to encourage patient feedback and participation in decisions about a variety of practice services. The primary aim of this group is to establish a “cross-section” of the practice population so that everybody’s views may be heard. We would be very grateful if as many patients as are able to could apply to join the group - this is the only way we will get a group that is truly representative of the Practice population and of patient views.

Members of the PRG will have the opportunity to vote on the  topics which they would like to discuss. At the Health Centre,  the PRG will be a "virtual" group.

The opinions of the PRG will be collected using online surveys, and you will be notified by email when the next survey is ready for completion.

We can also provide the surveys on paper by post and they will also be available at the surgery in the waiting room.

The results of these surveys will be collated by the practice and members of the PRG will have an opportunity to comment on the results. Discussions about the survey results and any changes to be implemented to practice services as a result will be sent back to PRG members, who may submit their comments via email or post to be considered.

The Health Centre plans to conduct 2-3 email surveys before March 2012. Following the results of surveys and consultation with the PRG, a report detailing the entire process of establishing the PRG and the surveys and discussions it has undertaken will be published on the practice’s website.

How do I join the PRG?

You can

• Download a Consent form (in MS-Word format), complete it and and email to bhc.prg@nhs.net.
• Email the special PRG email address
  

  bhc.prg@nhs.net. We'll send you a consent form to complete and send back.
• Collect a consent form in the surgery and post in one of the collection boxes
• Write to "Patient Reference Group", The Health Centre, Coker Close, Bicester, OX26 6AT.

Would you like to have your say on services in Oxfordshire? Visit the NHS Oxfordshire and Buckinghamshire Cluster website for information on all current consultations

IMPORTANT :

The PRG email address is only for use by the Patient Reference Group of the Health Centre, Coker Close, Bicester, OX26 6AT. Please note that although the mailbox is checked regularly, it is not checked every day.

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